Stepping Up To Supervisor download the SUTS Leader's Guide Free
Part 1: Meeting The Challenge
Anticipating the Challenge Ahead
What Can Success as a Supervisor Do for You?
A Smart Starting Strategy: Copy a Successful Supervisor
What Kind of Supervisor Do You Choose to Become?
Your Attitude Will Show the Way
Communicating Through Your Attitude
Your Attitude About Quality; Your Attitude About Safety; Your Attitude About Productivity
Productivity Gaps
A Few Words About Self-confidence
Rate Your Own Self-confidence
Case Study #1: Who Will Succeed?
Taking Charge
Presenting a Strong, Effective Image
Above All — Be Organized!
Set Daily and Weekly Goals
Supervisors Are Always Planning
A Sample Look Ahead Schedule
Six Day Look Ahead Schedule: A Planning Exercise
Part 2: Fitting Four Basic Fundamentals Into Your Style
Becoming an Effective Supervisor is Like Playing Baseball
Cover All the Bases (1 2 3 4) and You’ll Succeed
1: Establish Your Authority By Setting Reasonable Standards and Limits
Making The Transition and Establishing Your Style
It’s Not Business as Usual
Tight Ship Exercise
Establishing Discipline
Case Study #2: Which Strategy Would You Use?
2: Get Results Through Your Crew
Earning Your Crew’s Respect — and Keeping It
“The Kid”
Become an Effective Coach
Case Study #3: Kevin Becomes a Coach
3: Make Quality, Safety, and Productivity Part of Every Plan, Every Decision, and Every Day
Make Quality Your Way of Doing Business
A Safe Jobsite for Your Crew and Others
Productivity Happens...If You Systematically Make it Happen
Quality/Productivity Exercise
Safety/Productivity Exercise
Which is First: Quality, Safety, or Productivity?
4: Become a Confident and Respected Leader
Leading Your Crew to the Next Level
Leadership Characteristics
Leaders Build Winning Teams
Setting Goals for Quality, Safety, and Productivity
Help Crew Members Motivate Themselves
Summary of Part 2
Prove You Have the Four Fundamentals Down Pat
Take a Few Minutes to Reflect
Part 3: Dealing With Special Situations
Staying Positive and Overcoming the Blahs
Be Alert for Bad Habits That Might Get in Your Way
Seven “Killer” Mistakes
A Touchy Transition
The Problem Employee
Handling a Problem Employee
Handling Conflict Among Crew Members
Working With Other Crafts and Crews
Developing Your People Skills
Keeping Your Supervisor Happy
Case Study #4: Between a Rock and a Hard Place
Handling Mistakes
Solving Problems
Getting a First-Rate Crew and Keeping It
Pulling Together
Check Your Progress: A Review
Looking Ahead: Continuing Your Supervisory Training
Action Plan!
Part 4: Sample Forms, Checklists, and Reference Information
Action Plan! (photocopy master)
Six Day Look Ahead Schedule (photocopy master)
“Do It” List (photocopy master)
Weekly Goals (photocopy master)
Comment On the Cases and Exercises
Check Your Progress: Answers
Checklists: Key Points to Remember (22 lists; same info as on the Pocket Checklist)
A List of Useful Books and Audiotapes
Glossary: Terms and Definitions
Index to Topics Covered in This Book
Help Us Improve This Book
Ascienda a supervisor, the Spanish edition of Stepping Up, covers the same topics.
The two books match up page-for-page, so you can use them separately or together.
A Positive Attitude: Your #1 Asset
Part 1: Understanding Your Attitude
Why Is a Positive Attitude So Important in Construction?
What Is a Positive Attitude?
A Positive Attitude Affects Personality
The Power of a Positive Attitude
Keeping People and Events from Stealing Your Positive Attitude
Case Study #1: Rich’s Mood Swings
Attitude Renewal: How To Give Your Attitude a Tune-Up
Case Study #2: Rick & Rocky
Part 2: 8 Ways To Adjust Your Attitude
Adjustment Technique #1: Use The Flipside Technique
Adjustment Technique #2: Play Your Winners
Adjustment Technique #3: Simplify! Simplify!
Adjustment Technique #4: Insulate! Insulate!
Adjustment Technique #5: Give Your Positive Attitude to Others
Adjustment Technique #6: Look Sharp
Adjustment Technique #7: Feel Sharp
Adjustment Technique #8: Clarify Your Life’s Mission
Part 3: Attitude and Your Job
Attitude and the Work Environment
Case Study #3: Ted & Ned
A Positive Attitude About Diversity
Case Study #4: Ramon Wants to Move Up
A Positive Attitude Affects Career Success
Case Study #5: Frank or Hank?
A Positive Attitude Affects Teamwork
Part 4: Protecting Your #1 Asset
Protecting Your #1 Asset by Solving Problems
Protecting Your #1 Asset During a Major Lifestyle Change
Check Your Progress: A Review
Part 5: Sample Forms, Checklists, and Reference Information
Action Plan! (photocopy master)
Action Ideas (photocopy master)
“Do It” List (photocopy master)
Weekly Goals (photocopy master)
Comments On the Cases
An Interpretations of The Attitude Barometer Scale
Check Your Progress: Answers
Checklists: Key Points to Remember; (19 lists; same info as on the Pocket Checklist)
Glossary
A List of Useful Books and Audiotapes
Index to Topics Covered in This Book
Help Us Improve This Book
A download link for the Attitude Leader’s Guide is not yet set up, but if you want to see a Leader’s Guide now, send an email to wilmck3@aol.com & I’ll email you a PDF.
---Wil